Returns Policy

Returns & Exchanges

Because all Ever & Always items are made to order specifically for each customer, we do not accept returns, exchanges, or refunds for:

• Incorrect sizing
• Ordering the wrong item
• Preference of fit, color, or design
• Change of mind

Please review all sizing information carefully before placing your order.

Damaged, Defective, Misprinted, or Incorrect Items

If your order arrives damaged, defective, misprinted, or incorrect, please submit a claim through our Order Support Portal within 14 days of delivery.

You will be asked to provide:

• Your order information
• Photos of the item
• A description of the issue

Eligible claims will be reviewed and resolved as quickly as possible.

For order issues including damaged, defective, misprinted, or incorrect items, please submit a claim through our Order Support Portal.

Order Changes & Cancellations

Orders begin processing shortly after they are placed. Because of this, changes or cancellations cannot be guaranteed once production has started.

If you need assistance, please contact us as soon as possible and we will do our best to help.

Questions?

If you have questions regarding your order, please contact us. We're always happy to help.

Thank you for supporting our small business.

Ever & Always ❤️